FAQ
Everything before your first order.
MOQ, samples, customisation, quality, shipping and after-sales — answered by our export team.
Ordering
What is the minimum order quantity (MOQ) for massage tables?
Most catalogue massage tables start at 50 pieces per model, and several models can be ordered from a single sample unit. Stools usually start at 200 pieces and bolsters at 500 pieces. Mixed models can be combined in one container, and colour or logo customisation is available from the standard MOQ.
Can I order a sample before placing a bulk order?
Yes. We ship single samples of most tables, chairs and stools by express courier so you can check the frame, foam and stitching before committing. Sample cost is quoted per model and is normally credited back against your first bulk order.
Which payment terms do you accept?
Standard terms are a 30% T/T deposit with the balance paid against a copy of the bill of lading. Payment via Alibaba Trade Assurance or an irrevocable L/C at sight can be arranged for larger orders.
How do I get a price quote?
Add the models you need to your quote list (or send us the model numbers), tell us the quantity, colours, destination port and any branding, and submit the form or message us on WhatsApp. We reply with an FOB or CIF quotation within one business day.
Customisation
Do you offer OEM and ODM / private-label manufacturing?
Yes. We produce under your brand: custom upholstery colours, embroidered or printed logos, logo plates, branded carry bags, printed cartons, user manuals and barcodes. We also develop new sizes and frames (ODM) from your drawings or a reference sample.
Which upholstery colours and materials are available?
Tables, chairs and stools are upholstered in PU or PVC leatherette with a wide range of colour swatches, from black, cream and burgundy to sage, pink and sky blue. Foam thickness (4–7 cm), table width, face cradle style and accessories can be specified per order.
Can you put our logo on the products and packaging?
Yes — logos can be embroidered or heat-pressed on the table top or carry bag, applied as a metal or PVC badge on the frame, and printed on the outer carton. Send a vector file (AI, EPS, PDF or SVG) and we prepare a digital proof before production.
Production & quality
What frames do your massage tables use?
Portable wooden tables use solid beech hardwood legs and frames; lightweight portable tables use aluminum alloy or steel legs; stationary spa beds use solid wood frames with a lower storage shelf. All portable tables use steel cable or wooden-brace support systems.
Are your products certified?
Many of our models are supplied with CE marking, and test reports from third-party labs (for example SGS) can be provided for the relevant models. Tell us your target market and we confirm the documents available for each item before you order.
How do you control quality?
Every batch goes through incoming material checks (wood, foam density, leatherette), in-line checks during upholstery and a final inspection covering stability, height-adjustment, stitching and packaging. Third-party pre-shipment inspections arranged by the buyer are welcome.
Shipping
What is the production lead time?
Typical lead time is 25–35 days after deposit for standard models and 35–45 days for customised or new models. Samples are usually ready to ship within 3–7 days.
Which port do you ship from and what Incoterms do you offer?
Goods are loaded at Shanghai or Ningbo. We quote EXW, FOB and CIF/CFR as standard, and can arrange door-to-door delivery (DDP) to many destinations through our forwarders.
How many massage tables fit in a container?
A standard portable table packed in a 95 × 20 × 75 cm carton loads roughly 170–180 units in a 20ft container, 340–360 in a 40ft and 400–430 in a 40ft HQ container, depending on stacking. Use our container loading calculator for any model.
Do you support dropshipping or small wholesale orders?
Several models are available from one piece for testing your market. For regular dropshipping programmes, contact us with your target countries and monthly volume so we can recommend the most efficient fulfilment route.
After-sales
What warranty do you provide?
Our tables and stools carry a warranty against manufacturing defects in frame and upholstery — typically up to 2 years depending on the model. Spare parts such as face cradles, cables, hinges and gas lifts are available for distributors.
How can I contact your sales team quickly?
WhatsApp +86 176 2154 1688 is the fastest way to reach us during China business hours. You can also email inquiry@ our domain or use the inquiry form on any product page.
Factory-direct quotation
Still have a question? Ask a person.
Send model numbers, quantities and destination — or just describe your project. Our export team replies within one business day.